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TERMS & CONDITIONS

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Cancellation/Refund Policy

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Internal Connections is a small privately owned business. We do not receive any grants or financial support. We ask for payment in advance and we have a strict no refund policy. 

 

We limit the amount of bookings we take at any one time to ensure all clients/participants receive a high quality service. Payment is made to secure a spot on our programmes, and after promotion ends, this spot cannot be re-advertised. 

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1:1 Sessions: Discovery Calls, Coaching, Parent Support, Power Hours

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  • We require 48 hours notice to reschedule a booked session.

  • No reschedule or refund in case of no shows.

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Group Coaching​

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  • No refund.

  • Missed sessions cannot be made up.

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Workshops/Online Courses/Events

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  • All sales are final.

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*This policy may be amended in extenuating circumstances/changes relating to health, wellbeing or finances. 

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Value Added Tax/VAT

The standard VAT Rate in Ireland is 23%. Internal Connections is a registered sole trader supplying services and therefore there is a charge of 23% VAT on all services.

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Site Users/Access to Content

Visitors: Those who visit the Website but do not register with us. No login or personal information is required of our Visitors, who can view all publicly available Website content.

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Subscribers: Those who have subscribed for an e-newsletter can access all publicly available content and exclusive content, updates and promotions through email marketing. 

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Registered Users: Those who registered for an e-newsletter, product, service or program and obtain a membership account. Users can access all publicly available content and exclusive website content.

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This site is intended to be used only by the account holder. Please do not share your account with others that have not specifically understood and consented to these terms and conditions.


Any user who voluntarily signs up for more information or who purchases a product, service or program through the Website, is agreeing to both the terms of this Agreement and the accompanying Terms and Conditions of Purchase where applicable with respect to such product, service or program.

The Company is under no obligation to accept any individual as a Registered User and may accept or reject any registration in its sole and complete discretion. In addition, the Company may deactivate any account at any time, including, without limitation, if it determines that a Registered User has violated these Terms of Use, or the Terms of Use for any particular service, product or program.

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Restrictions of Use

The Website contains text, graphics, logos, images, coursework, software, video or audio files, and other material provided by or on behalf of the Company (collectively referred to as the “Content”). The Content includes the specific selection and arrangement, or design, of all Content. The Company retains all right, title and interest, including all intellectual property rights, in and to the Content. You must retain all copyright and other proprietary notices contained in the original Content. You agree not to duplicate, imitate, copy, reproduce, transmit, publish, display, distribute, sell, transfer, assign, license, sub-license, publicly perform, commercially exploit or create derivative works of such material and content, nor to help or assist third parties in doing the same.

 

You are also prohibited from posting any portion of the program/coursework content in either print or digital format, included on any other website, social media page, or in a networked computer environment for any purpose. The Content may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or disparages or discredits anyone.

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You agree not to use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired. You agree not to attempt any unauthorized access to any part or component of the Website. You shall not use the Website for any illegal purposes, and you will use it in compliance with all applicable laws and regulations.

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You agree that in the event that you have any right, claim or action against any User arising out of that User’s use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.

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Last updated: August 2023

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